Write clear instructions
- prompting
- clarity
A clear instruction says what to do, for whom, and what good looks like — in words a colleague could follow without asking you a single question. Most “the AI misunderstood me” stories are not model problems; they are instructions missing load-bearing walls.
The two failure modes
- Vagueness. “Make it better.” Better how? The model substitutes its guess for your intent.
- Overload. “Shorten this, add statistics, keep the tone, make it professional and maybe more exciting.” Five requests in one sentence become five half-done requests.
The cure for both is the same: one job per instruction, stated so a stranger could check it.
The specificity ladder
Watch one request climb:
- “Improve this paragraph.” — no direction at all.
- “Shorten this paragraph.” — a direction, no target.
- “Cut this paragraph to 120 words.” — countable.
- “Cut this paragraph to 120 words; keep every commitment and the apology; add no new facts.” — countable, bounded, checkable.
Climb one rung more than feels necessary, and your results stop being lotteries.
Why it works
Instructions narrow the space of plausible tokens — that is the only mechanism there is. Each specific, checkable requirement removes a swath of outcomes you did not want. Vague words like “professional” remove almost nothing; “apologetic but confident, five sentences” removes almost everything except the target.
A bad example
Ask: “Help me write an email to my boss about the project.”
The model knows the topic, not the situation: status update or request? Good news or bad? Formal or casual? You will spend three rounds teaching it what one sentence could have said.
A better example
Ask: “Write a five-sentence update email to my manager about Project Atlas. The integration milestone slipped to October 4; everything else is on track; I need two more days of QA support. Direct, solution-oriented, no jargon. End with the ask.”
One job, fully specified. The reply is checkable line by line against the brief.
One last test before sending: read your instruction as a skeptic. “Summarize briefly” — how would anyone prove you wrong? “Summarize in five bullets, one per section, no adjectives” — now the output either matches or it does not, and the next round tells you which word to tighten. Instructions you cannot audit are wishes; the auditability is what turns them into instructions.
Practice
Fix the boss email prompt
A colleague needs help drafting a status email to their manager and wrote this prompt. It is the classic package: topic given, situation missing.
Rewrite the prompt so a stranger could produce the right email without asking anything.
The weak prompt
Help me write an email to my boss about the project.
A strong version (self-assessment — not machine-graded)
Write a five-sentence status email to my manager about Project Atlas. Situation: the integration milestone slipped to October 4; everything else is on track; I need two more days of QA support to keep the new date. Tone: direct and solution-oriented, no excuses, no jargon. End with the specific ask as the last sentence.
Hint
The stranger test: would someone with zero context produce the right email?
Climb one rung past comfortable: replace every adjective with something countable.
Why this is the answer
The fixed prompt states one job with a checkable shape: who it is for, what happened, what to avoid and how it ends. Each specific requirement narrows the space of plausible outputs — that is the entire mechanism of “clear instructions”.
Transfer
- Any “improve this” request: replace the verb with a countable one.
- Multi-part wishes: split into separate instructions — they are separate decisions.
- The stranger test before sending: would someone with zero context produce the right thing?
Next
Next: Add constraints — bounding length, scope and exclusions deliberately. The prompt glossary entry covers the basics.